Customer service
Talk to us
Questions about assortment, orders or registration are answered personally by our team in Ludwigsfelde – by phone, email or the form.
+49 (0)3378 51823999Customer service Mon–Fri, 9 am–4 pm
Direct
How to reach us
One contact for assortment, orders and partnership – from Ludwigsfelde near Berlin.
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Email
info@hatshats.de -
Location
Unter den Eichen 4
Get directions
14974 Ludwigsfelde -
Showroom
Visits by appointment
Book an appointment
Subjects
How we can help
Name the topic briefly – your message then reaches the right person.
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Assortment & availability
Which items are in stock and what fits your customers.
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Orders & delivery
Order status, lead times and dispatch from our warehouse in Ludwigsfelde.
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B2B registration
Access to the retailer area, conditions and your first order.
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Showroom visit
An appointment near Berlin – check materials and compare qualities.
Message
Write to us
Describe your request briefly. We usually reply within one working day.
Contact