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Customer service

Talk to us

Questions about assortment, orders or registration are answered personally by our team in Ludwigsfelde – by phone, email or the form.

+49 (0)3378 51823999

Customer service Mon–Fri, 9 am–4 pm

Personal advice in the HATS showroom
Direct

How to reach us

One contact for assortment, orders and partnership – from Ludwigsfelde near Berlin.

Subjects

How we can help

Name the topic briefly – your message then reaches the right person.

  1. Assortment & availability

    Which items are in stock and what fits your customers.

  2. Orders & delivery

    Order status, lead times and dispatch from our warehouse in Ludwigsfelde.

  3. B2B registration

    Access to the retailer area, conditions and your first order.

  4. Showroom visit

    An appointment near Berlin – check materials and compare qualities.

Message

Write to us

Describe your request briefly. We usually reply within one working day.

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